![]() If you aren’t sure, check the phone’s support documentation. For example, it might be holding down just the power button or holding the power button and the volume buttons. The steps to power down an Android handset vary. The process of shutting down each handset varies for example, turning off an iPhone 13 is different than earlier models. Make sure to completely power off your phone for 30 seconds to a minute. A good way to clear everything out and start fresh is to restart your phone or PC. If Spotify keeps pausing or crashing on your phone or PC, it could be a system or service clashing with it. Whichever device you’re using Spotify on, closing and reopening can solve the pausing or crash issues.
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